Frequently asked questions

Q: Can I save money on my policy if I have taken or enroll in a safety course?

A: Yes! If you participated in a qualifying Motorcycle Safe Driving Program sometime in the last 36 months, you can help lower your premium with this discount.

Q: If I’m involved in an accident, will my policy pay for a rental until my bike is repaired?

A: Yes! If you selected Rental Reimbursement as a coverage option, Allstate will reimburse you for rental of an auto for up to 30 days after a covered claim, up to the dollar amount per day that’s shown on your Policy Declarations. See your policy for a complete description of terms and limitations.

Q: The accident wasn’t my fault. Shouldn’t the other motorist pay my deductible?

A: If the claim investigation reveals that there’s a chance to recover the damages from the person responsible for the accident, we will try to recover the damages, including your share of the deductible.

Q: Will my insurance premium increase if I file a claim?

A: Every policyholder’s situation is unique, so depending on your circumstances, your premium may be affected. If you are concerned, don’t hesitate to discuss it with us.

Q: How long will it take to get my bike returned?

A: Every claim is unique, and there are a lot of different things that could affect how long it takes to resolve your claim. Our claims teams are made up of experienced professionals who will always do their best to get your claim resolved efficiently. You can help your claim go smoothly by providing us with all the information you can about the incident.